Shipping Policy

Thank you for shopping with us!

Shipping Area

At this time, we only ship within Australia. We do not currently offer international shipping.

Processing Time

All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email with tracking details.

Shipping Rates & Delivery Time

We offer standard shipping across Australia.

Estimated delivery time:

• Australia (Standard Shipping): 7–14 business days

Delivery times are estimates and may vary depending on your location, carrier delays, or peak periods.

Free Shipping

We offer free standard shipping on orders over AUD $99 (Australia only).

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email so you can follow your parcel at any time.

Shipping Delays

While we work closely with our shipping partners to ensure timely delivery, delays may occasionally occur due to factors outside our control, such as courier issues, weather conditions, or peak-season demand.

If you have any questions about your order, please contact us at divenlam@qq.com